TERMS AND CONDITIONS
Reservation and Payment:
- By submitting a reservation form and making payment online, you agree to the terms and conditions outlined herein.
- All reservations are subject to availability. We reserve the right to decline any reservation request.
- Payment must be made in full at the time of booking to secure your reservation.
- We accept online payments via secure payment gateways. All major credit cards are accepted.
- Prices quoted are inclusive of taxes and fees unless otherwise stated.
Cancellation Policy:
- Cancellations must be made at least 48 hours prior to the scheduled service time to receive a full refund.
- Cancellations made within 48 hours of the scheduled service time are non-refundable.
- To cancel a reservation, please contact us directly via phone or email and provide your booking details.
- No-shows will be charged the full amount of the reservation.
Service Terms:
- Our chauffeurs will arrive promptly at the designated pick-up location at the scheduled time.
- Any changes to the reservation, including pick-up/drop-off location or time, must be communicated to us at least 24 hours in advance and are subject to availability.
- We reserve the right to subcontract or use a third-party provider to fulfill your reservation.
- The maximum capacity of our vehicles is as stated at the time of booking. Exceeding this capacity may result in additional charges or refusal of service.
Liability:
- We are not liable for any delays, loss, damage, or injury resulting from circumstances beyond our control, including but not limited to traffic conditions, accidents, or inclement weather.
- We are not responsible for any items left in the vehicle during or after the service.
Privacy Policy:
- We are committed to protecting your privacy and will only use your personal information for the purpose of providing transportation services.
- We will not disclose your personal information to third parties without your consent unless required by law.
Miscellaneous:
- These terms and conditions constitute the entire agreement between the customer and 10363812 Canada Inc. and supersede any prior agreements or understandings.
- We reserve the right to update or modify these terms and conditions at any time without prior notice.
- Any disputes arising out of or relating to these terms and conditions shall be governed by the laws of the Province of Ontario, and the exclusive jurisdiction shall be in the courts of the Province of Ontario.
By submitting the reservation form and making a payment online, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.